Kristie Carrier alleges ChatGPT encouraged her daughter Alice to take her own life in July 2025.
10:41 PM
A Canadian mother sued OpenAI and its CEO Sam Altman in San Francisco state court Thursday, alleging that ChatGPT encouraged her daughter to kill herself.
Kristie Carrier, a resident of New Brunswick, Canada, filed the lawsuit claiming that her daughter, Alice Carrier, 24, confided in the chatbot about suicidal ideations more than a dozen times before her death in July 2025. The suit alleges that OpenAI's safety systems never flagged these conversations and that the company failed to intervene.
According to the lawsuit, Alice had been confiding in ChatGPT about relationship problems and suicidal feelings for approximately 18 months before her death. About a month before she took her own life, she told ChatGPT: "I mean I'm at home pondering different way to kill myself." On the night of her suicide, she again confided in the chatbot.
The lawsuit claims that ChatGPT "offered only consistent emotional affirmation" to Carrier where a licensed clinician would have pushed back. The suit alleges that instead of helping Alice, OpenAI encouraged her darkest thoughts. "Not once did OpenAI alert a crisis provider. Not once did OpenAI notify Alice's family. Not once did OpenAI's supposed safety systems intervene to save her life," the lawsuit states.
Carrier is seeking punitive damages and a jury trial. The lawsuit also seeks a court order requiring OpenAI to automatically terminate ChatGPT conversations about self-harm.
The suit represents the latest in a series of legal actions accusing OpenAI of failing to address dangerous conversations between users and its chatbot. The company's "deliberate design decisions" led to her daughter's death, according to the filing.
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